Elena Herrero - Abogada
 
 
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Quality

             The Boutique Legal concept allows us to offer a very personalized treatment, with high specialization and great                     commitment to the interests of each client.

                                                                                                                                               Elena Herrero

Quality

Our commitment and way of working is reflected in our QUALITY DECALOGUE:

1.- TRAINING AND EXCELLENCE.- We aspire to excellence, so we never stop studying and training.

2.- EXPERIENCE AND SPECIALIZATION.- In an increasingly complex social and legal world and from the experience that so many years in the profession give us, we have understood specialization as a necessity to maintain our quality standards.

3.- CUSTOMER SERVICE.- We want to take maximum care of our clients, for this we offer availability and accessibility to be located and promptly inform our clients about their affairs, clearly and quickly. Maintaining a constant and fluid treatment with our clients allows us to better understand their concerns and helps us find the best solution to protect their interests. We provide our services in Spanish and English.

4.- HONESTY AND TRANSPARENCY.- One of the main values ​​that guides our work is honesty, our clients can access and know at all times the status of their files, litigation, procedures and negotiations with absolute transparency.

5.- CONFIDENTIALITY AND DEONTOLOGY.- We fully assume as our own the deontological principles of the legal profession and, especially, those contained in the General Statute of Spanish Lawyers (EGAE) approved by Royal Decree 658/01, of June 22; in the Deontological Code of Spanish Lawyers (CDAE) approved by the Plenary of the General Council of Spanish Lawyers in its session of September 27, 2002 and subsequently modified on December 10 of the same year; and in the Code of Ethics of the Colleges and Councils of the Bar Associations of the European Union (CDUE) approved by the Consultative Council of Bar Associations of the European Community in its session of October 28, 1988, subsequently modified on October 28 November 1998 and December 6, 2002.
Said Ethical Codes guarantee, among others, compliance with the duties of professional secrecy and confidentiality. Based on them, every member or collaborator with the EH Firm will maintain the most absolute confidentiality and secrecy with respect to the identity of the clients and the matters in which they are represented, only under legal provision, judicial mandate or with express consent by part of customers may provide information to third parties.
Communications between lawyer and client, and between lawyer and other professionals and parties involved will be private and may not be used against the client, neither in the present nor in the future.

6.- PEACEFUL RESOLUTION OF THE CONFLICT.- We know from our trajectory and experience that COMMUNICATION is a very powerful weapon to deactivate the conflict and smooth it, as well as to know the client and understand their interests, which helps us find the best solutions for their problems ; For this reason, we are trained in mediation, psychology, non-verbal language and languages ​​so that communication with our clients and other agents involved is fluid and effective.

7.- FEES AND BUDGET.- We provide a budget without commitment to our clients, with reference to the Guiding Criteria for setting the Professional Fees approved by the Illustrious Bar Associations of Oviedo and Gijón.

8.- EXCELLENCE, PROFESSIONALISM AND RESPECT.- We work with loyalty from the highest standards of professionalism, excellence and integrity to earn the respect of the client, fellow professionals, institutions and society in general.

9.- NO CONFLICTS OF INTEREST.- The Firm undertakes to work with absolute independence. Any circumstance that may affect said independence (direct or indirect personal interest, interest of another client, certain moral principles or religious beliefs ...) will motivate the abstention of the professional in question to provide the advice or service required.
In no case do we charge commissions from the professionals who collaborate with our firm. Our professional recommendations for hiring experts or experts outside the firm will be based solely and exclusively on their recognized prestige and professionalism.

10.- COMMITMENT TO THE INTERESTS OF THE CLIENT.- Once we have accepted the order of a client, we assume as a priority the defense of their legitimate interests, guiding and advising them at all times from our experience and professionalism in an exclusive and primary search for their greatest benefit.